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Customer Focus Launch 2016

Customer Focus Launch 2016

candleThe Jubilee insurance of Tanzania has launched its road map for the year 2016 on customer focus which
will be based on embedding the Voice of the Customer in everything that we do as a business.
Internally we will establish ways of working across different departments so that we achieve the value
promise that we make to our customers.
The Launch was done by Marice Smith (Regional Head of Customer Focus and Innovation) from Jubilee
Kenya, George Alande (CEO) and Catherine Rwamushaija (Customer Care and Compliance Manager in
Tanzania) during the staff end month meeting on 16th March 2016.




Sponsorship of Womens Day

women2Jubilee insurance of Tanzania has sponsored the women’s day which took place at Serena hotel on
March 6th, 2016.The event was organized by influential speakers whom presented empowerment
seminar in commemorating the International Women's Day on March 8th. Globally, this year the theme
is “Planet 50-50 by 2030: Step It Up for Gender Equality”





Opening new branch in Dar es salaam


The Jubilee insurance of Tanzania has opened a new branch in Tegata area Dar es Salaam which will be a 
second branch after the Quality centre branch to serve our Direct client, Agent and Brokers who are 
staying at the Mbezi beach, Tegeta, Mbweni, Boko, Bunju and bagamoyo so as to bring services closer to 
our customers.



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